Last Updated Date: January 22, 2025

Renactus Technology LLC (“we,” “our,” or “us”) operates the website www.renactus.com (“Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name

• Email address

• Phone number

• Company name

• Any other information you choose to provide via contact forms or other interactive features on our Website.

B. Automatically Collected Information

We collect certain information automatically when you visit our Website, including:

• IP address

• Browser type and version

• Pages visited and time spent on those pages

• Referring website or search terms

• Device type and operating system

We use tools such as Microsoft Clarity and Google Analytics to analyze how users interact with our Website. These tools may collect additional information about your session, including mouse movements, clicks, and other user interactions.

C. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior on our Website. Cookies are small files that are stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services

• To respond to inquiries or requests

• To send marketing communications, if you have opted in

• To monitor and analyze Website performance and usage

• To ensure the security and integrity of our Website

• To confirm appointments and send reminders via SMS

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

A. Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

B. Legal and Regulatory Authorities

We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our business, customers, or others.

4. Microsoft Clarity Usage Disclosure

We use Microsoft Clarity to collect data on user interactions with our Website. This data includes mouse movements, clicks, scroll behavior, and other activities. Microsoft Clarity may also record certain session replays, which help us understand how users interact with our Website to improve functionality and user experience.

Microsoft Clarity collects this information in compliance with applicable privacy laws, and you can learn more by reviewing Microsoft’s Privacy Policy. The information collected by Clarity is anonymized and cannot be used to personally identify users.

5. Chatbot Usage

Our Website may feature a chatbot to assist with inquiries and provide support. Interactions with the chatbot may be recorded and stored, and we may collect personal information you provide during these interactions, such as your name, email address, or other details relevant to your inquiry. This information is used solely to address your needs and improve our services. If you have any concerns about this feature, please contact us directly.

6. SMS Communications

When you provide your mobile phone number through our Website, we may use it to send SMS communications, such as:

• Appointment confirmations

• Appointment reminders

• Other service-related notifications

These SMS communications are facilitated by our third-party service provider. By providing your mobile number, you consent to receiving these communications. You can opt out of SMS communications at any time by contacting us or replying “STOP” to any message. Please note that message and data rates may apply.

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, text messaging originator opt-in data and consent will not be shared with any third parties.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

A. Access and Correction

You can contact us to access or update your personal information. To do so, email us at [Insert Email Address] or visit our Contact Page.

B. Opt-Out

You may opt out of receiving marketing communications by using the “unsubscribe” link in our emails or contacting us directly. You can also request to delete or modify your personal information by contacting us via email or through our Contact Page.

C. Cookie Management

You can manage cookies through your browser settings. Note that disabling cookies may impact your user experience.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure. We encourage you to take steps to protect your information, such as using strong passwords and avoiding sharing sensitive data over unsecured networks.

10. Children’s Privacy

Our Website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

11. Geographic Scope

Our Website is intended for use by individuals located in the United States. If you access our Website from outside the U.S., please note that your information will be processed in accordance with U.S. laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. This Privacy Policy replaces the version previously effective as of May 13, 2023. When we make changes, we will update the “Last Updated Date” at the top of this page. We encourage you to review this Privacy Policy periodically for updates. Significant changes will be communicated via a notice on our Website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@renactus.com
Contact Page: https://www.renactus.com/contact

Thank you for trusting Renactus Technology. We are committed to protecting your privacy.